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Q How do I transfer my domain name to Webtechx server?

A. New Customers Transferring your domain:

This article has been put in place in order for Webtechx to host your domain name and associate it with your hosting service. For this process to be completed successfully a domain name modification request needs to be placed with the company that your domain name is registered with, this is known as your domain registrar. The domain modification/transfer process is the complete responsibility of the customer (the domain owner). If you need assistance transferring your domain name, please contact your domain registrar for technical support - you've paid for this support by virtue of owning a domain name with the registrar. It is important to understand that Webtechx has no more power to transfer your domain than a complete stranger would.
In order for Webtechx to correctly resolve your domain name to the IP address of your hosting account, your domain name nameservers must reflect the following Webtechx server information.

Q How do I upload my files?

A. The following steps will get you started publishing your web site on one of our high-powered Windows 2000 web servers:

1.) Download an FTP Program. We strongly recommend CuteFTP or WS/FTP. Check out www.download.com to get ahold of either program. In this demonstration we'll use IPSwitch's WS/FTP program.

2.) Got your FTP program? Great, now open it up. If you are using WS/FTP you will see a sessions property window (users of CuteFTP will be asked for the same information just in different places in the program- check out the CuteFTP manual for more information.)

Below is what you are asked for and what you need to enter:
A.) Profile Name: Optional..the name of your web site.
B.) Host Name/Address: Enter your address or IP here. For example, use "statuemart.com" if that is the host name of your account, or "66..232.6.70" if your account has a dedicated IP address. Leave the quotes out, of course. Remember, you won't be able to use the hostname of your account until your domain name is active on our nameservers.
C.) Host Type: Leave it on auto detect
D.) UserID: This has been sent to you in your welcome e-mail.
E.) Password: This has also been sent in your welcome letter. Be aware that your password is case sensitive.

3.) Got it all filled out? Great, click on connect and away you go! It should log you into a blank directory. At the top of the right screen under Remote Session you should see /yourloginame.

4.) On your right you are now seeing your web space. Whatever you upload there will be viewable on the web. On the left are the files in your hard drive. Double clicking, or dragging one of those files to the field on the right will upload it into your web space. To begin, browse to the folder on your hard drive that has your web site. (Clicking the arrow at the top of that screen will move you up a directory - double clicking on a directory will move you into that directory.)

5.) Found your files? Great, now highlight them and click the arrow pointing from the left to the right. The files should then begin transferring to your web space!

6.) Once you have uploaded your files browse to your web space such as http://www.statuemart.com . If you get a directory listing denied error then you need to check the files within your web space and make sure you have an "default.htm" file. If you don't then create one! Our server also looks for the other docs: index.htm index.htm index.asp default.asp default.htm default.htm

7.) Congratulations. You have now published content to your web site!

Q How do I upload my files using Frontpage?

FrontPage extensions are included free upon request with all accounts. Keep in mind that you will need a copy of the FrontPage program from Microsoft before you can begin following the directions below:

Login: Choose "Open FrontPage Web" from the File Menu in FrontPage Explorer. It will ask you for a Web Server of File Location. Enter yourdomain.com and then "list webs". Next, you will need to select (double-click) the root web. The requested login and password will be the same as your FTP account.

NTML Authentication Errors During The Login Process: To fix this problem, all one has to do is ensure they have "Client for Microsoft Networks" installed in their network settings, and make sure they have "Log on to Network" checked in the dial-up networking settings for their ISP. If this error continues please e-mail support@Webtechx.com.

Usage: FrontPage supplies you with two separate interfaces. The FrontPage explorer is used to manage the files within your web site. If you open a file in your web site another program called FrontPage Editor will open. When you are connected to your web then all changes made to any file you edit will be saved to your web. *Note: Although the software documentation states that you can create the site on your computer and then "publish" it to the web server, we do not recommend this. Many times publishing to the server from your computer will loose the Interactive web bots features that you may have setup when designing your site on your local computer. We recommend that you create your entire site by being connected to your web and saving directly to the server. To move files already created on your web site use the Import command found under the File menu within FrontPage Explorer to select the files to import to the server. This is by far the best method for moving files from your hard drive to the server.

Additional support documents and complete usage instructions can be found at Microsoft's official FrontPage Home Page.

Q How do I Setup Microsoft Outlook Express to check my mails?

A. 1.Download the software
If you have not done so already, download Microsoft Outlook Express and install it to a directory on your hard drive. If you have Internet Explorer, you most likely have Outlook Express installed already.

2.Run Outlook Express by clicking on its icon.

3.Creating a New Mail Account
Click Tools from the top menu.
Click Accounts. Click Add and then click Mail.

4.Display Name
Enter the name you want your email to appear from . Ex: statuemart

5.E-Mail Address Type in your email address. Ex: username@yourdomain.com

6.POP3 and SMTP Servers
For your POP3 and SMTP server, type in mail.yourdomain.com.

7.Logon Information
For your username, type it in as follows: username@yourdomain.com
Your password is the password you choose when you signed up for hosting.

8.Account Profile Name
Give your account profile a name. Most of the time, the default name is fine. The default can only be a problem if you have more than one account on the same server. This name can be whatever you want.

9.Internet Access
Tell Outlook Express how you connect to the internet.

10.Finish!
Click Finish, and you are ready to start using Outlook Express.

You have need to enable SMTP Authorisation.

Outlook Express:
1) Select 'Tools' -> 'Accounts' from the menu.
2) Highlight your account.
3) Click on the "Servers" tab.
4) Check the box that says "My Server Requires Authentication" for the "Outgoing Mailserver".
5) Click "Settings" and ensure "Same as Incoming" is selected.

Outlook:
1) Select 'Tools' -> 'E-mail Accounts' from the menu.
2) Select 'View or change existing e-mail accounts' and then press next.
3) Highlight your account and select change, or double click on the account.
4) Click on "More Settings".
5) Click on the "Outgoing Server" tab.
6) Check the box that says "My Outgoing Server (SMTP) Requires Authentication".
7) Ensure the "Use same settings as my incoming mail server" is selected.
Q How can I use Form - To - Email at Webtechx Servers?

A. Quick Overview
A very common task for many websites is a form that submits its results to an email account. We commonly refer to this task as form to email. There are several ways to add form to email to your website(s) hosted at Webtechx. You can use Perl, ASP, or Cold Fusion to accomplish the task. This web page explains how to send email using each of those three popular technologies.

ASP based form to email
At Windows 2000 based hosts such at Webtechx, ASP can be used to accomplish the task of form to email. We do support CDONTS. For sending email via ASP, we support ASPEmail. Here is a code sample for sending email from an ASP page at Webtechx.

<%
Set Mail = Server.CreateObject("Persits.MailSender")
Mail.Host = "127.0.0.1" ' each Webtechx web server has a simple outbound SMTP relay
Mail.From = "info@yourdomain.com" ' Specify sender's address
Mail.FromName = "Your Company" ' Specify sender's name

Mail.AddAddress "joeuser@somedomain.com", "Joe User"
Mail.AddAddress "hello@world.com" ' Name is optional
Mail.AddReplyTo "info@yourdomain.com"
Mail.Subject = "Thank you for your order!"
Mail.Body = "Dear Sir:" & Chr(13) & Chr(10) & _
"Thank you for your business."

On Error Resume Next
Mail.Send
If Err <> 0 Then
Response.Write "Error encountered: " & Err.Description
End If

Q Why have my CGI scripts stopped working?

A. Since your account has been migrated from one server to another, the system path to your home directory has changed. Many CGI scripts have a variable set to your account's home directory. Your account may have had something like /home/ previously. Please check your CGI script for variables using system paths. If your CGI script DOES have a system path similar to the one just mentioned, you'll need to change that to the new system path, which is located in your new Control panel under the "Account Preferences" section on your navigation menu. You'll find a new system path, similar to /hsphere/local/home// which you should now be using. Also, make sure that you CHMOD any files that do not work.

A second fix may be that you must edit your Web Service to recognize your PERL script's .pl extension. In this case, you can login to your Control Panel, click your domain, "Edit Web Service" and "Add" a CGI extension. Be default, .cgi is the only extension listed.


Q How do I transfer my domain name to Webtechx server?

A. New Customers Transferring your domain:

This article has been put in place in order for Webtechx to host your domain name and associate it with your hosting service. For this process to be completed successfully a domain name modification request needs to be placed with the company that your domain name is registered with, this is known as your domain registrar. The domain modification/transfer process is the complete responsibility of the customer (the domain owner). If you need assistance transferring your domain name, please contact your domain registrar for technical support - you've paid for this support by virtue of owning a domain name with the registrar. It is important to understand that Webtechx has no more power to transfer your domain than a complete stranger would.
In order for Webtechx to correctly resolve your domain name to the IP address of your hosting account, your domain name nameservers must reflect the following Webtechx server information.

Q How do I upload my files?

A. The following steps will get you started publishing your web site on one of our high-powered Windows 2000 web servers:

1.) Download an FTP Program. We strongly recommend CuteFTP or WS/FTP. Check out www.download.com to get ahold of either program. In this demonstration we'll use IPSwitch's WS/FTP program.

2.) Got your FTP program? Great, now open it up. If you are using WS/FTP you will see a sessions property window (users of CuteFTP will be asked for the same information just in different places in the program- check out the CuteFTP manual for more information.)

Below is what you are asked for and what you need to enter:
A.) Profile Name: Optional..the name of your web site.
B.) Host Name/Address: Enter your address or IP here. For example, use "statuemart.com" if that is the host name of your account, or "66..232.6.70" if your account has a dedicated IP address. Leave the quotes out, of course. Remember, you won't be able to use the hostname of your account until your domain name is active on our nameservers.
C.) Host Type: Leave it on auto detect
D.) UserID: This has been sent to you in your welcome e-mail.
E.) Password: This has also been sent in your welcome letter. Be aware that your password is case sensitive.

3.) Got it all filled out? Great, click on connect and away you go! It should log you into a blank directory. At the top of the right screen under Remote Session you should see /yourloginame.

4.) On your right you are now seeing your web space. Whatever you upload there will be viewable on the web. On the left are the files in your hard drive. Double clicking, or dragging one of those files to the field on the right will upload it into your web space. To begin, browse to the folder on your hard drive that has your web site. (Clicking the arrow at the top of that screen will move you up a directory - double clicking on a directory will move you into that directory.)

5.) Found your files? Great, now highlight them and click the arrow pointing from the left to the right. The files should then begin transferring to your web space!

6.) Once you have uploaded your files browse to your web space such as http://www.statuemart.com . If you get a directory listing denied error then you need to check the files within your web space and make sure you have an "default.htm" file. If you don't then create one! Our server also looks for the other docs: index.htm index.htm index.asp default.asp default.htm default.htm

7.) Congratulations. You have now published content to your web site!

Q How do I upload my files using Frontpage?

FrontPage extensions are included free upon request with all accounts. Keep in mind that you will need a copy of the FrontPage program from Microsoft before you can begin following the directions below:

Login: Choose "Open FrontPage Web" from the File Menu in FrontPage Explorer. It will ask you for a Web Server of File Location. Enter yourdomain.com and then "list webs". Next, you will need to select (double-click) the root web. The requested login and password will be the same as your FTP account.

NTML Authentication Errors During The Login Process: To fix this problem, all one has to do is ensure they have "Client for Microsoft Networks" installed in their network settings, and make sure they have "Log on to Network" checked in the dial-up networking settings for their ISP. If this error continues please e-mail support@Webtechx.com.

Usage: FrontPage supplies you with two separate interfaces. The FrontPage explorer is used to manage the files within your web site. If you open a file in your web site another program called FrontPage Editor will open. When you are connected to your web then all changes made to any file you edit will be saved to your web. *Note: Although the software documentation states that you can create the site on your computer and then "publish" it to the web server, we do not recommend this. Many times publishing to the server from your computer will loose the Interactive web bots features that you may have setup when designing your site on your local computer. We recommend that you create your entire site by being connected to your web and saving directly to the server. To move files already created on your web site use the Import command found under the File menu within FrontPage Explorer to select the files to import to the server. This is by far the best method for moving files from your hard drive to the server.

Additional support documents and complete usage instructions can be found at Microsoft's official FrontPage Home Page.

Q How do I Setup Microsoft Outlook Express to check my mails?

A. 1.Download the software
If you have not done so already, download Microsoft Outlook Express and install it to a directory on your hard drive. If you have Internet Explorer, you most likely have Outlook Express installed already.

2.Run Outlook Express by clicking on its icon.

3.Creating a New Mail Account
Click Tools from the top menu.
Click Accounts. Click Add and then click Mail.

4.Display Name
Enter the name you want your email to appear from . Ex: statuemart

5.E-Mail Address Type in your email address. Ex: username@yourdomain.com

6.POP3 and SMTP Servers
For your POP3 and SMTP server, type in mail.yourdomain.com.

7.Logon Information
For your username, type it in as follows: username@yourdomain.com
Your password is the password you choose when you signed up for hosting.

8.Account Profile Name
Give your account profile a name. Most of the time, the default name is fine. The default can only be a problem if you have more than one account on the same server. This name can be whatever you want.

9.Internet Access
Tell Outlook Express how you connect to the internet.

10.Finish!
Click Finish, and you are ready to start using Outlook Express.

You have need to enable SMTP Authorisation.

Outlook Express:
1) Select 'Tools' -> 'Accounts' from the menu.
2) Highlight your account.
3) Click on the "Servers" tab.
4) Check the box that says "My Server Requires Authentication" for the "Outgoing Mailserver".
5) Click "Settings" and ensure "Same as Incoming" is selected.

Outlook:
1) Select 'Tools' -> 'E-mail Accounts' from the menu.
2) Select 'View or change existing e-mail accounts' and then press next.
3) Highlight your account and select change, or double click on the account.
4) Click on "More Settings".
5) Click on the "Outgoing Server" tab.
6) Check the box that says "My Outgoing Server (SMTP) Requires Authentication".
7) Ensure the "Use same settings as my incoming mail server" is selected.

Q How can I use Form - To - Email at Webtechx Servers?

A. Quick Overview
A very common task for many websites is a form that submits its results to an email account. We commonly refer to this task as form to email. There are several ways to add form to email to your website(s) hosted at Webtechx. You can use Perl, ASP, or Cold Fusion to accomplish the task. This web page explains how to send email using each of those three popular technologies.

ASP based form to email
At Windows 2000 based hosts such at Webtechx, ASP can be used to accomplish the task of form to email. We do support CDONTS. For sending email via ASP, we support ASPEmail. Here is a code sample for sending email from an ASP page at Webtechx.

<%
Set Mail = Server.CreateObject("Persits.MailSender")
Mail.Host = "127.0.0.1" ' each Webtechx web server has a simple outbound SMTP relay
Mail.From = "info@yourdomain.com" ' Specify sender's address
Mail.FromName = "Your Company" ' Specify sender's name

Mail.AddAddress "joeuser@somedomain.com", "Joe User"
Mail.AddAddress "hello@world.com" ' Name is optional
Mail.AddReplyTo "info@yourdomain.com"
Mail.Subject = "Thank you for your order!"
Mail.Body = "Dear Sir:" & Chr(13) & Chr(10) & _
"Thank you for your business."

On Error Resume Next
Mail.Send
If Err <> 0 Then
Response.Write "Error encountered: " & Err.Description
End If

Q Why have my CGI scripts stopped working?

A. Since your account has been migrated from one server to another, the system path to your home directory has changed. Many CGI scripts have a variable set to your account's home directory. Your account may have had something like /home/ previously. Please check your CGI script for variables using system paths. If your CGI script DOES have a system path similar to the one just mentioned, you'll need to change that to the new system path, which is located in your new Control panel under the "Account Preferences" section on your navigation menu. You'll find a new system path, similar to /hsphere/local/home// which you should now be using. Also, make sure that you CHMOD any files that do not work.

A second fix may be that you must edit your Web Service to recognize your PERL script's .pl extension. In this case, you can login to your Control Panel, click your domain, "Edit Web Service" and "Add" a CGI extension. Be default, .cgi is the only extension listed.


 


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